Return/Refund Policy

1. Introduction Samansh Agri Tech Pvt. Ltd. (hereinafter referred to as "we," "us," or "our") aims to provide a seamless shopping experience. However, if you are not satisfied with your purchase, we offer a return/refund policy under certain conditions.

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2. Eligibility for Returns/Refunds

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• Customers may request a return/refund within 48 hours from the receipt of the product if:

  • The product is defective, damaged, or not as per the ordered quantity or agreed specifications.

  • The wrong product has been delivered.

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• Returns/refunds are not applicable for perishable goods or food items once delivered.

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• We require an unboxing video of the package before opening, along with a copy of the received invoice, to process the return/refund request.

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3. Process for Returns/Refunds

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• Customers must send their return/refund request via email to info@samansh.in within 48 hours of delivery.​

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• After reviewing the request, we will validate the claim and inform the customer about the resolution.

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• If the request is approved, the refund will be processed within 7-10 working days to the original payment method.

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4. Refund Processing Timelines

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5. Contact for Returns/Refunds

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• Email:  info@samansh.in

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• Phone:  +91 9111420400

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• Address: Samansh Agri Tech, 29-A, Raj Harsh, Kolar Road, Bhopal, Madhya Pradesh, India

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We reserve the right to modify this return/refund policy at any time. Customers are advised to review this page periodically for updates.