Cancellation Policy
At Samansh Agri Tech Pvt. Ltd., we prioritize customer satisfaction and aim to provide a seamless shopping experience. However, if you need to cancel an order, we offer a structured cancellation process as outlined below.
Order Cancellation
1. Cancellation Eligibility:​​
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Orders can be canceled online before they reach the confirmed stage.
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Once the order is confirmed and moved to processing, cancellation may not be available.
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2. How to Cancel Your Order:
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You can cancel your order directly through our online platform.
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Alternatively, you may contact our customer support team for assistance with cancellation.
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3. Refund for Canceled Orders:
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If payment was made for a canceled order, the refund will be processed back to the original payment method.
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The time frame for refunds may vary based on the payment provider.
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4. Non-Cancellable Orders:
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Orders containing products purchased under promotional offers or special schemes are not eligible for cancellation.
Cancellation After Dispatch
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1. If the Order Has Been Dispatched:
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Once an order is picked up or shipped, cancellation is not permitted.
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Partial cancellations within a dispatched order are also not allowed.
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2. In-Transit or Out for Delivery:
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If the shipment is in transit or out for delivery, cancellation requests will not be accepted.
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For any queries related to order cancellation, please reach out to our customer support team at +91 9111420400 or email us at info@samansh.in.
Note: Samansh Agri Tech Pvt. Ltd. reserves the right to modify this policy at any time without prior notice. Please check this page regularly for updates.